- Title
- Knowledge management effectiveness and transformational leadership: a study of direct subsidy scheme schools in Hong Kong
- Creator
- Chow, Yi Hang Eden
- Resource Type
- thesis
- Date
- 2015
- Description
- Professional Doctorate - Doctor of Business Administration (DBA)
- Description
- Given the rise of globalisation and the advent of the knowledge economy, Direct Subsidy Scheme (DSS) schools in Hong Kong are increasingly facing dynamic environments characterised by faster global knowledge flows, greater competition, and other changes due to education reforms and technological penetrations. Knowledge management (KM), in conjunction with transformational leadership, can be put forward as strategies for school survival and sustained growth in a global knowledge economy. Adapting a foreign model well tested with business firms, this study postulated that KM capabilities are positively associated with KM effectiveness. In addition, transformational leadership was also hypothesised to optimise the leverage of the DSS schools’ KM capabilities, thereby reinforcing the relationship between the KM capabilities and KM effectiveness. To provide empirical evidence in the DSS schools’ context, a cross sectional survey was conducted and the hypotheses were tested. In view of the manageable size of the elements in the population, the senior personnel of 56 DSS schools were surveyed by using a self-administered questionnaire. The unit of analysis was at the school level. The research results revealed that a DSS school’s KM technology, KM culture, and knowledge generation process were positively associated with its KM effectiveness at an individual level. Conversely, KM technology, KM culture, and the knowledge protection process were positive predictors of KM effectiveness at a group level. The KM structure failed to bear any significant relationship with KM effectiveness at either an individual or a group level. Transformational leadership demonstrated a significant positive moderating effect on the relationship between KM culture and KM effectiveness at an individual level. It also exerted a significant positive moderating effect on the relationship between the knowledge protection process and KM effectiveness at a group level. Unexpectedly, the statistical findings also revealed that transformational leadership negatively moderated the association between the knowledge application process and KM effectiveness at both an individual level and a group level. This study was among the first to survey the KM practices in Hong Kong DSS schools in which the significance of a few preconditions of KM effectiveness were corroborated. The findings gained not only provide managerial implications for the operation of DSS schools, but also contribute to the available literature on the KM capabilities that are positively associated with KM effectiveness in the context of DSS schools in Hong Kong.
- Subject
- knowledge management capabilities; knowledge management effectiveness; direct subsidy scheme; transformational leadership
- Identifier
- http://hdl.handle.net/1959.13/1313778
- Identifier
- uon:22639
- Rights
- Copyright 2015 Yi Hang Eden Chow
- Language
- eng
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View Details Download | ATTACHMENT02 | Thesis | 2 MB | Adobe Acrobat PDF | View Details Download |